Return & Refund

Ride Risk-Free, Return Hassle-Free

We want every Boomcro purchase to feel like landing a perfect tre flip – satisfying and stoke-worthy. If it doesn’t, here’s how we make it right:

⏳ 30-Day No-Ollie-Required Return Window

• Return unopened/unused items within 30 days for full refund
• Used gear eligible for returns within 14 days if defective/damaged

🛹 Return Conditions

• Complete decks must include all original components (trucks, wheels, bearings)
• Griptape must be ≥80% intact (we know you test-drove it!)
• Protective gear must be clean/unscuffed for safety compliance

📦 How to Return

1. Email [email protected] with order # + “My Board Needs Backup” in subject
2. Receive prepaid shipping label (free for defective items)
3. Ship item in original packaging within 5 business days

💸 Refund Speedrun

• Processed within 3 business days after we receive returns
• Original payment method refund – faster than a downhill sprint
• Store credit option available with +10% bonus for next purchase

🚫 Non-Returnables

• Custom-designed decks & personalized gear
• Opened skate tools/lube products
• Final sale items marked “Garage Session Specials”

Pro Tip: Film your unboxing! Video proof expedites damage claims.